Jira service desk user download archive

The customer portal will be restricted, and can't be viewed by anyone. The customer portal will no longer appear in the help center navigation. If you access a customer portal link, you will receive a message advising you that the service project does not exist. Archiving a project won't affect the configuration it uses schemes, screens, workflows, etc. The configuration remains active and is still shared with other projects.

If you change it, the changes will also apply to an archived project once it's restored. Was this helpful? Yes No It wasn't accurate. It wasn't clear. You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events. Atlassian Community logo Products Interests Groups. Create Ask the community. Ask a question Get answers to your question from experts in the community.

Start a discussion Share a use case, discuss your favorite features, or get input from the community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Products Jira. Jira Service Desk. Administering Jira applications 8. Unable to load. Cloud Data Center and Server 8. Related content No related content found. Still need help? The Atlassian Community is here for you.

This method gives you the most control over the installation process. Other ways to install Jira: Evaluation - get your free trial up and running in no time. Installer — install Jira using the Linux installer. Windows — install Jira on a Windows server. On this page:. Are you using a supported operating system and Java version? Tell me more We only support the version of Apache Tomcat that is bundled with Jira. The default for bit systems is 2GB, which is too much for a bit system, and may not fit into the available memory.

Complete these steps after extracting files from the archive, but before starting Jira. Step 1: Rename the default setenv file. Step 2: Add the properties to the jira-config. Add the following properties: jira. If you choose not to run Jira as a service: You will start your Jira application by running the start-jira. We recommend creating a dedicated user to run Jira. This user must have full read, write and execute access to the installation directory and home directory.

Thanks a lot!!!! Brant Schroeder. The purpose of this post is to help people identify and resolve some of the most common problems that affect customer accounts in JSM projects. Customers can't see their own requests in You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events. Atlassian Community logo Products Interests Groups.

Create Ask the community. Ask a question Get answers to your question from experts in the community. Start a discussion Share a use case, discuss your favorite features, or get input from the community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Products Jira. Jira Service Desk. Interests Feedback Forum. Atlassian Cloud Migrations.